Caryn Harbour, Candid Conversations’ President, has been preparing for her role as a qualitative researcher all her life. Growing up as an Air Force kid, Caryn quickly developed the ability to adapt to a variety of situations. When you attend elementary school in Belgium, middle school in Virginia and high school in Germany, you learn to integrate quickly.

Caryn’s professional career began at Foote, Cone and Belding Technology Group on the account side, but she realized early on her talents and interests lay in planning and market research. Caryn spent the next several years working as a planner at Anderson Lembke and Winkler. After spending most of her career within the ad agency realm, Caryn decided to use the planning and moderating skills she had acquired and her inherent people skills on the supplier side of planning as a moderator. She spent several years at Baccus Research, where the focus was primarily on technology.

Lured back to the ad agency world, Caryn joined Mullen Advertising, where she was a VP of Strategic Planning and a Director of the marketing-to-women consultancy, Frank About Women. With Candid Conversations, Caryn uses all of her experiences to the benefit of her clients which span from Wal-Mart to an independent mushroom council, IBM and Microsoft to BMW and Cirque Du Soleil.